Frequently Asked Questions

Welcome to the Nostalix FAQ page. Here you’ll find answers to common questions about our products, services, and policies. If you don’t find the information you’re looking for, please feel free to contact us at Contact@nostalix.shop or call us at +1 (740) 503-2284.

1. What types of products do you sell? We offer a curated collection of high-quality used items, ranging from vintage cameras to stylish clothing. Each item is carefully selected to ensure it meets our high standards of quality.

2. Are all the items you sell pre-owned? Yes, all the items we sell are pre-owned. We believe in the value and charm of pre-loved goods and strive to give these items a new lease on life.

3. How do you ensure the quality of your products? Every piece in our collection undergoes a thorough inspection process to ensure it meets our high standards. We check for functionality, condition, and authenticity before listing any item for sale.

4. How can I place an order? You can place an order directly through our website. Simply browse our collection, add items to your cart, and proceed to checkout.

5. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

6. Do you offer international shipping? Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future.

7. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you can return it within 30 days of receipt for a full refund. Please refer to our Return Policy page for more details.

8. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s site.

9. Can I visit your store in person? Yes, you can visit us at our location in Lancaster, Ohio. We would be delighted to meet you in person and show you our latest collections. Our address is 1837 Nelson Rd, Lancaster, Ohio 43130, USA.

10. How can I contact customer service? You can reach our customer service team via email at Contact@nostalix.shop or by phone at +1 (740) 503-2284. Our business hours are Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 4:00 PM.

11. How can I stay updated on new arrivals and special offers? Follow us on social media to stay updated on our latest arrivals, special offers, and more:

If you have any other questions, please don’t hesitate to contact us. Thank you for choosing Nostalix!